Refund policy

We want you to travel with confidence. If you are not satisfied, we offer a 100-day return window from the delivery date.

Eligibility

Items must be unused, in their original condition and packaging. Personalised or final-sale items are not eligible.

How to start a return

Email support@voyager-elite.co with your order number and we will send return instructions. Customers are responsible for return shipping unless the item arrived defective or incorrect.

Refunds

Once your return is received and inspected, your refund is issued to the original payment method within 5-10 business days.

Damaged or wrong items

If your order arrives damaged or incorrect, contact us within 14 days and we will make it right at no cost to you.

Contact

Voyager Elite Co., 100 Broadway, Suite 500, New York, NY 10005, United States. Email: support@voyager-elite.co.